Invitation for Request for Expressions of Interest    Status:Approved

GOVERNMENT OF THE PEOPLE'S REPUBLIC OF BANGLADESH

Ministry/Division : Cabinet Division
Agency : Cabinet Division
Procuring Entity Name : Deputy Secretary, Common Service-1 Branch
Procuring Entity Code : NA
Procuring Entity District : Dhaka
Expression of Interest for Selection of : Consulting Firm (National)  (Time-Based)
Title Of Service : A firm for maintenance , Enhancement and Customization fo online Grievance ,Redress.
EOI Ref. No. : 04.00.0000.412.07.235.22-885
Date : 01/08/2023

KEY INFORMATION

Procurement Sub-Method : Quality and Cost Based Selection(QCBS)

FUNDING INFORMATION

Budget and Source of Funds : Non_Development GOB
Development Partners : NA

PARTICULAR INFORMATION

Project/Programme Name : NA
EOI Closing Date and Time : 16/08/2023 12.00 pm
Publication Date : 09/08/2023

INFORMATION FOR APPLICANT

Brief Description of Assignment : The Government implemented a grievance management system for all ministries where Citizen can submit their Grievance to the concern offices through the online system (www.grs.gov.bd.) Necessary new function /features and modeled Design, development and deployment as per the requirements of Cabinet Division and ensuring interoperability and compatibility with national e-services Bus and Bangladesh national Digital Architecture( BN0DA) For more See the TOR.
Experience, Resources and Delivery Capacity Required : See the ToR.
Other Details (if applicable) :
Association with foreign firms is : Not Applicable
Eoi Detail Information
Ref No Phasing Of Services Location Start Date Completion Date
04.00.0000.412.07.235.22-885 The assignment will be 24 (twenty four) months for Maintencance , Enhancement and Customization of online Grievance Redress system(GRS) Bangladesh N/A N?A

PROCURING ENTITY DETAILS

Name of Official Inviting EOI : Rubaiyat-E-Ashique
Designation of Official Inviting EOI : Deputy Secretary, Common Service-1 Branch, Cabinet Division.
Address of Official Inviting EOI : Building-1, Room-208, Cabinet Division, Bangladesh Secretariat, Dhaka-1000
Contact details of Official Inviting EOI : Phone : 02-9511038, Fax : , Email : cs-sec@cabinet.gov.bd
The procuring entity reserves the right to accept or reject all tenders